Live Chat Software by Kayako
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Knowledgebase : Post-Sales Support
The max lead delivery per day can be controlled by editing your preferences when logged into the back end. The minimum amount you can specify per day is 10. This means that is the max that would delivered in a day. The amount you receive may be less th...
The autoresponder can be edited by clicking on "Auto Responder" in your left navigation. See attached image. You can create an autoresponder in either text or html, html offering richer formatting options (like bolded text, inserted images, etc...
Bad leads are replaced by clicking on the X next to the lead details on the home dashboard. As seen in the following screenshot: After clicking the X , please state your reason for seeking the replacement. * the lead is uncontactable * th...
Help Desk Software by Kayako